Network jobs watch: Hiring, skills and certification trends

Network and infrastructure roles continue to shift as enterprises adopt technologies such as AI-driven network operations, multicloud networking, zero trust network access (ZTNA), and SD-WAN. Here’s a recap of some of the latest industry research, hiring statistics, and certification trends that impact today’s network professionals, infrastructure and operations (I&O) leaders, and data center teams. Check back for regular updates.

AI, IT operations among the most in-demand IT skills

New research and survey results from IDC show that a growing lack of in-demand IT skills could be negatively impacting businesses’ bottom lines.

The IDC report, Enterprise Resilience: IT Skilling Strategies, 2024, reveals the most in-demand skills at enterprise organizations right now. Among the 811 respondents, artificial intelligence tops the list, cited by 45% of respondents, followed closely by IT operations (44%) and cloud solutions-architecture (36%). Other skills in demand right now include: API integration (33%), generative AI (32%), cloud solutions-data management/storage (32%), data analysis (30%), cybersecurity/data security (28%), IoT software development (28%), and IT service management (27%).

Nearly two-thirds (63%) of the IT leaders at North American organizations said the lack of these skills has delayed digital transformation initiatives, most by an average of three to 10 months. Survey respondents detailed the negative impacts of lacking skills in their IT organizations:

• Missed revenue goals: 62%
• Product delays: 61%
• Quality problems: 59%
• Declining customer satisfaction: 59%
• Lost revenue: 57%

Considering these survey results, IDC predicts that by 2026, 90% of organizations worldwide will feel the pain of the IT skills crisis, potentially costing up to $5.5 trillion in delays, quality issues, and revenue loss. “Getting the right people with the right skills into the right roles has never been so difficult,” says Gina Smith, PhD, research director for IDC’s IT Skills for Digital Business practice, said in a statement. “As IT skills shortages widen and the arrival of new technology accelerates, enterprises must find creative ways to hire, train, upskill, and reskill their employees. A culture of learning is the single best way to get there.”

May 2024

Organizations abandon IT projects due to skills gap

A lack of specific technology skills worries IT executives, who report they will not be able to adopt new technologies, maintain legacy systems, keep business opportunities, and retain clients if the skills gap persists.

In a recent survey by online professional training provider Pluralsight, 96% of technologists said their workload has increased due to the skills gap, and 78% also reported that they abandoned projects partway through because they didn’t have employees with the necessary IT skills to successfully finish. While most organizations (78%) said their skills gap has improved since last year, survey respondents reported that cybersecurity, cloud, and software development are the top three areas in which a skills gap exists. IT executives surveyed said they worry the skills gap in their organizations will make it difficult to:

• Adopt new technology: 57%
• Maintain legacy systems: 53%
• Keep business opportunities: 44%
• Retain clients: 33%

Pluralsight surveyed 1,400 executives and IT professionals across the U.S., U.K., and India to learn more about the technical skills gap and how organizations are addressing a lack of expertise in specific technology areas.

May 2024

Lack of skills stymies network automation efforts

Network automation continues to challenge IT leaders, and one factor is a lack of skills on staff.

When research firm Enterprise Management Associates surveyed 354 IT professionals about network automation, just 18% rated their network automation strategies as a complete success, and 54% said they have achieved partial success. The remaining 38% said they were uncertain of the level of success achieved or admitted failure with their network automation projects.

More than one-fourth (26.8%) of the respondents pointed to staffing issues such as skills gaps and staff churn as a business challenge. “The most challenging thing for me is the lack of network engineers who can contribute to automation,” said a network engineer at a midmarket business services company in the EMA report. “The community is small, and it’s hard to find people who can help you solve a problem.”

April 2024

CompTIA plans AI certification roadmap

IT certification and training group CompTIA is expanding its product and program roadmap to meet the growing demand for AI-related skill sets.

AI becoming critical to existing job functions. At the same time, new roles are starting to land on employers’ radar. “Two entirely new job roles—prompt engineering and AI systems architects—are emerging. These positions align with the AI priorities of many organizations,” said Teresa Sears, vice president of product management at CompTIA.

Millions of IT professionals will need to acquire new AI skills to meet the needs of the job market, said Thomas Reilly, CompTIA’s chief product officer, in a statement. “We intend to create a range of certifications and training offerings spanning the complete career arc, from foundational knowledge for pre-career and early career learners to advanced skills for professionals with years of workforce experience.”

February 2024

IT job growth flattened in 2023

The number of new IT jobs created in calendar year 2023 flattened with just 700 positions added, which signals continued concerns about the economy and growing demand for skills focused on emerging technologies. For comparison, 2022 saw 267,000 jobs added, with industry watchers attributing the dramatic difference to tech layoffs and other cost-cutting measures.

According to Janco Associates, despite companies adding some 21,300 jobs in the fourth quarter of 2023, the overall increase for the entire calendar year still comes to just 700 new positions. 

“Based on our analysis, the IT job market and opportunities for IT professionals are poor at best. In the past 12 months, telecommunications lost 26,400 jobs, content providers lost 9,300 jobs, and other information services lost 10,300 jobs,” said M. Victor Janulaitis, CEO at Janco, in a statement. “Gainers in the same period were computer system designers gaining 32,300 jobs and hosting providers gaining 14,000.”

January 2024

Positive hiring plans for new year

Robert Half reports that the job market will remain resilient heading into 2024. According to the talent solutions provider’s recent survey, more than half of U.S. companies plan to increase hiring in the first half of 2024. While the data is not limited to the IT sector, the research shows 57% plan to add new permanent positions in the first six months of the year while another 39% anticipate hiring for vacant positions and 67% will hire contract workers as a staffing strategy.

Specific to the technology sector, 69% of the more than 1,850 hiring managers surveyed reported they would be adding new permanent roles for those professions. Still, challenges will persist into the new year, according to Robert Half, which reported 90% of hiring managers have difficulty finding skilled professionals and 58% said it takes longer to hire for open roles compared to a year ago.

December 2023

Cisco CCNA and AWS cloud networking rank among highest paying IT certifications

Cloud expertise and security know-how remain critical in building today’s networks, and these skills pay top dollar, according to Skillsoft’s annual ranking of the most valuable IT certifications. At number one on its list of the 20 top-paying IT certifications is Google Cloud-Professional Cloud Architect with an average annual salary of $200,960.

In addition to several cloud certifications, there are five security, networking, and system architect certifications on Skillsoft’s top 20 list:

• ISACA Certified Information Security Manager (CISM): Average annual salaries for those with CISM certification is $167,396, a slight increase over last year’s 162,347 salary.
• ISC2 Certification Information Systems Security Professional (CISSP): This certification consistently delivers an average annual salary of $156,699, according to Skillsoft.
• ISACA Certified Information Systems Auditor (CISA): Professionals with a CISA certification earn an average annual salary of $154,500, an increase over last year’s $142,336.
• AWS Certified Advanced Networking-Specialty: This certification commands an annual average salary of $153,031.
• Cisco Certified Network Associate (CCNA): This certification commands an average annual salary of $128,651.

November 2023